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High Hedges Guidance

 
A hedge is a line of two or more evergreen trees or shrubs. If you and your neighbour disagree about a hedge, we may be able to help.
 

If the height of a hedge is stopping you from enjoying your property, we may be able to order the hedge's owner to trim it. However, we do not negotiate with the owner of the hedge on your behalf.

 

Negotiation

When you submit a complaint to us, you must be able to show that you have already tried to negotiate with your neighbour, but without success.

 

Please do not submit a complaint without first reading:

 

 

high hedgeMaking a formal complaint

 

If things do not improve, you can then submit a complaint to us. Please fill in a complaint form.

 

Fees

 

The fee to make a complaint is £385.

 

If you receive means-tested benefits, we may be able to refund half of your fee. To claim your discount, please fill in a discount form, available from the link here or at the bottom of the page.

 

What we do

 

We will check that we have everything we need to look at your complaint: your form(s), the fee, and the details of your negotiations.

 

If everything is right, we will invite your neighbour to respond to the complaint. We will also visit to measure the hedge and take photographs.

 

If we are able to take action, we will send your neighbour a remedial notice, which will say:

 

  • what they must do; and
  • when they must do it by.
 

What we cannot doview hedge

 

  • Enforce a legal limit for hedge height (because there isn't one).
  • Automatically take action against any hedge over two metres in height.
  • Issue a remedial notice for every complaint.
  • Issue Anti-Social Behaviour Orders (ASBOs) about hedges.
  • Take action against deciduous trees (those that shed their leaves in the autumn) or single conifers.
  • Order the complete removal of a hedge.
  • Guarantee access to uninterrupted light.

 

Links

 

Adobe PDF icon

Complaint form 

(119 KB)

Guidance notes 

(432 KB)

Discount form

(29 KB)

High hedges complaints: prevention and cure

(769 KB)

    

 

UK Parliament coat of arms UK Parliament coat of arms UK Parliament coat of arms UK Parliament coat of arms

Over the garden hedge

(external site)

Hedge height and light loss

(external site)

High Hedges: Complaining to the council

(external site)

High Hedges: Appealing against the Council's decision

(external site)

 

Contacttree council

 
Steve Dores
Senior Arboricultural Officer
Telephone: (01902) 696000
Fax: (01902) 696403
 
 
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