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Food Hygiene Rating Scheme


We joined the national Food Hygiene Rating Scheme in partnership with the Food Standards Agency in May 2012 and runs along side the ‘Rate My Place’ scheme which is used across Staffordshire and gives consumers a chance to view the food hygiene report issued to the business.


The scheme aims to help you choose where to eat out or shop for food by showing you the hygiene rating awarded following a food safety inspection.

Hygiene standards in restaurants, cafés, takeaways, hotels and food shops can be checked online. 


Participating food businesses are encouraged display a valid hygiene rating sticker.


See our Food Hygiene Ratings List here

Visit the Rate My Place website


How are ratings worked out?


Food businesses are regularly inspected to make sure that all food is handled and prepared safely and that food businesses are complying with food safety law.


After a premises has been inspected one of the following ratings is awarded based on food safety standards found at the time of the inspection.


food hygiene ratings


The food safety officer inspecting the business checks how well the business is meeting the law by looking at 3 main aspects:


  • how hygienically the food is handled - how it is prepared, cooked, re-heated, cooled and stored
  • the condition of the structure of the buildings - the cleanliness, layout, lighting, ventilation, etc.
  • how the business manages and records what it does to make sure food is safe


The rating does not reflect the quality of food or the standard of service provided to customers.


Food business operators are asked to display their award sticker but this is not currently mandatory.


Who is Included or Excluded in the Scheme?

Those supplying food directly to consumers for consumption either on or off the premises, such as:-


  • Caterers such as restaurants, cafes, takeaways, sandwich shops, Public Houses (incl Wet Sales), Hotels, Schools, Hospitals and Residential Care Homes.
  • Retailers such as Supermarkets, Bakeries and Delicatessens
  • Home Caterers and B&B's - certain 'Sensitive' information will not be made public




Those that do not supply food direct to consumers and therefore are not scored under the scheme. Such as: 
  • primary producers,
  • manufacturers and packers,
  • importers and exporters, distributors,
  • wholesalers: and
  • other inter-business suppliers and transporters.


‘Low-risk' establishments which are not generally recognised by consumers as being food businesses, and certain establishments operating from private addresses (e.g. child-minders) are no longer able to 'opt in' to the rating scheme.


Mobile Food Businesses:


  • Such businesses may be registered in the local authority where they trade and will most likely be rated by that authority; or
  • registered in one authority area but trade in a number of different areas. In such cases, the local authorities will liaise with each other to determine who will be responsible for rating these.


If they wish, a food business operator has the ‘right to reply’ to the rating given. They may also appeal their score and/or request a revisit to be re-scored.


Food business operators should use the following forms:


Food Rating Appeal Form      WORD PDF 
Food Rating Request for Revisit Form     WORD PDF
Food Rating Right to Reply Form    WORD PDF 
South Staffordshire Council Food Hygiene Rating Scheme   Policy Document (PDF) 


External Link: Food Standards Agency Document ‘Safeguards for Businesses’ (PDF)




For further information please contact the Food Safety Team:


Food Safety Team

Tel: 01902 696220

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