Search our website
You are here: Home Page  >  Your services  >  Legal and Public Health Protection  >  Environmental Protection  >  Drainage and Sewer Enquiries  >  Drainage

 
From 1st October 2011 new legislation means water and sewage companies are responsible for the repair and maintenance to all shared sewers and for all drains beyond a private property boundary. 
 
If you are affected by a blockage on your drains or sewers please call Severn Trent Water on their emergency number:  0800 783 4444.
 
In most cases, foul waste from your house is carried along a network of drains and sewers to the sewage works. There are some houses that are not connected to mains drainage and have a septic tank or cesspit that has to be periodically emptied.
 
Rainwater from roofs etc. may go into the foul drainage system, or into a storm drain/sewer or it may go to a soakaway.
 
 
Whose responsibility are they?
 
A drain serves one house, all drains are the responsibility of the owners of the properties that have use of them.
 
Responsibility for maintenance and repair of a drain will lie with the property owner, but will end at the property boundary.     
 
If you are a tenant renting a property the responsibility for the drains may lie with your landlord.
 
The Council has no responsibility for the maintenance of any sewers or drains in the District apart from those serving the premises the Council actually owns.
 
Gullies and drains on the road are normally the responsibility of Staffordshire County Council. Problems can be reported using the HOTLINE system, by contacting 0300 111 8020.
 
 
What do I do if my drains are blocked?
 

 

If you are a tenant, inform your landlord.

 

You can arrange for the blockage to be cleared yourself. You will have to pay for this. Contractors are listed in the Yellow Pages. It is advisable to shop around as charges differ considerably.

 

If you have specific insurance to cover this contact them immediately (having such insurance is advisable, but be aware that insurers will not tackle problems that are beyond your property boundary).

 

 

What can the Council do?
 
The Council does not operate a rodding / drain clearing service.
 

 

Links/ Contact

External Link: Severn Trent Water


 

 

 

 

 

Rate this pageRate this page - 1 / 5Rate this page - 2 / 5Rate this page - 3 / 5Rate this page - 4 / 5Rate this page - 5 / 5
Browse services
A-Z of services
A B C D E F G
H I J K L M N
O P Q R S T U
V W X Y Z
accreditations | South Staffordshire Council 2012 | Privacy policy and Cookies
South Staffordshire Goodlife Website MyPlaceMySay Website Staffordshire Prepared website i54 information website DirectGov