is now available to download
When will my green bin be
can view your Waste and
Recycling Calendar online.
What can I put in my green bin?
If your green bin contains any
of the items listed as 'No Thanks' below it will not be
Where do I leave my green bin to be
On your day of collection, place your wheeled bin
at the edge of your property with the handles facing the
road. This should be no later than 7.00 am,
and the bin will be returned to the edge of your property after
emptying. Please do not leave bins on the footpath or
grass verge as this may cause an obstruction to pedestrians.
What happens on Bank
Holidays - are collections still made?
With the exception of the Christmas and New Year
period, collections will be made on Bank Holidays throughout the
year. The garden waste service is suspended during
part of the winter. Details of the Christmas collection
programme will be made available in the form of a sticker,
attached to your bin in December.
If my bin lid does not fully close, will my bin still be
For operators safety when loading, we are unable to
empty bins where the lid cannot be completely closed.
Please do not leave garden waste at the side of the bin as it will
not be collected.
What happens if
my collection is not made on the appropriate
A missed collection
reported via the relevant online form or by contacting a member of
staff using the details below. We will endeavour to return by the
end of the next working day.
I am having problems moving my wheeled bin,
Is help available?
I have a lot of garden waste - what can I do?
Residents are entitled to an additional green bin for a small
fee. Please contact a member of staff using the details below
to arrange payment.
Garden waste can be disposed of at the Household Recycling Centres. Details of
these sites, including opening times and contact information can be
found by following the above link.
Please do not leave bagged garden waste at the side of
your green bin as it will not be collected. Please do not
overfill your green bin as if it is too heavy for the
bin lifts on the collection truck it will not be emptied.
Do you issue larger or smaller green bins?
No. We only issue the standard sized green wheeled bin (240
My green wheeled bin has been
If there is a genuine reason why you no longer have a green
wheeled bin, a replacement bin will be issued. Please contact a
member of staff or use the online form detailed below.
What happens to the
garden waste once it is collected?
The garden waste is composted into environmentally friendly soil
improved and used on local farms.
Wheeled Bin Request Form
Telephone: (01902) 696203