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Annual Canvass & Household Enquiry Form (HEF)


The Annual Electoral Canvass


We're currently writing to all householders with a 'housing enquiry form' (known as a HEF), so that we can gather information in order to know who needs to be added to or removed from the Register of Electors. The form will be of A3 size, double sided and will reach you from the 31st July onwards.


This isn't a registration form, it's an enquiry form that we need to send to each property to find out who's living there. Once we have that information from you, we can then send out an 'invitation to register' (known as an ITR) to each named person (if that person is not already registered at that property).


You can complete both the HEF and the ITR online, or you can use the paper forms that we will be sending out.


Even if you complete an ITR, we still need the HEF to be completed (either online or in paper format), so that we know that everyone who is eligible to register, receives their own personal invitations to register.


By law, your details need to be included on the register if:

  • you're living at an address in our constituencies, and
  • you're a British, Irish, European or Qualifying Commonwealth citizen, and
  • you're currently aged 16 or over (albeit that you must be 18 to vote)


Frequently Asked Questions


What is the Household Enquiry form?


The Household Enquiry Form includes the information we hold from the current Electoral Register about people living at a particular address.


Why have I been sent a HEF?


We don't have up-to-date records of some households, and need to find out who lives there and who could be eligible to vote.


We've sent households like this a form called 'Who is eligible to vote?' (household enquiry form).


How do I complete the form?


In most cases the HEF has your address printed, 'HEF-P-E' at top right, and at least one person's name In some cases the form may be blank.


Use the form to confirm that the details we sent you are correct, or to tell us if something needs changing. You also need to include everyone who is eligible to vote if they are not already included on the form.


Questions marked * can't be left blank.


There are people listed on the HEF that don't live here, what do I do?


If anyone listed on the HEF is not living at your address, their name/s should be clearly crossed through.


Do I put down everyone who lives here?


You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there are no eligible residents, you should state why this is the case.


Do I have to fill in the HEF?


By law, you need to provide the information requested on the HEF. There is a criminal penalty for failing to provide the information required by the HEF to the Electoral Registration Officer of a maximum of £1,000. The penalty for providing false information to an Electoral Registration Officer is imprisonment of up to six months or a fine (on summary conviction) of a maximum of £5,000.


Do I need to include my email address and phone number on the HEF?


You are invited to include your email address and phone number on the HEF, but you do not have to. We will use this information only in connection with your registration, and it helps us to contact you if there is a problem.


I have already returned a HEF, do I need to return the registration form I've received too?


You should complete and return the registration form or register online at The HEF is not a registration form, but instead provides us with information on who lives in your household. This means we can invite other residents to register to vote if we need to.


Anonymous Registration


The Electoral Administration Act 2006 introduced the ability to register anonymously and your name and address will not appear on the register. Instead a code is input to the end section of the register for your polling district. Applicants need documentary evidence of a Court Order or attestation from certain qualified persons to support their application. Please contact us if you require further information.



Electoral Enquiries
Telephone: (01902) 696121
Fax: (01902) 696800


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