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Access to benefits and financial advice for those in need to be made easier.

 

What’s happening?

 

Staffordshire local district and borough councils have taken over the delivery of the Welfare Benefits, Fairer Charging and Financial Assessment Services from the county council. 


Therefore, from 1st December 2014 the Welfare benefits Service for social care will join forces with South Staffordshire Council Revenues and Benefits Team to deliver a local joined up service. South Staffordshire Council will also be delivering this service for East Staffs area.

 

Benefits of the new joined up service

This new way of working has been tried and tested during an early implementer pilot with three districts between November 2012 and October 2013 and means that residents will have one single point of access, making it easier and quicker for them to get the support they need.

 

There are also various other benefits that we believe will be delivered by having one countywide commissioned service. They include:

 

  • People will be able to access a more localised and co-ordinated financial advice and assessment service together in one place at their district offices or over the phone.
  • People only having to contact one organisation for benefits advice
  • A more consistent and equitable service, regardless of where you live in Staffordshire
  • Smarter working between public sector partners to reduce duplication and improve costs
  • Better value for money for taxpayers in Staffordshire 


This new service will maximise the take up of benefits for people who are entitled to them, helping also to support our residents to remain as independent as possible.

 

They will also be able to provide help to those referred by their social worker much quicker; therefore completing any necessary home visits a lot sooner.

 

Your new local welfare benefits service:

Welfare Benefits Services                 
South Staffordshire Council Telephone: (01902) 696470   
Wolverhampton Road Fax: (01902) 696630
Codsall Email: fairercharging@sstaffs.gov.uk
South Staffordshire  
WV8 1PX  

 

 

More information

For more information about the new local Welfare Benefits Service, please contact www.staffordshire.gov.uk/welfarebenefits

 

 

 

 

 

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