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Council Tax - Self Service

 

Self Service is available 24 hours a day, 7 days a week. It gives you online access to manage and view your Council Tax Account.

 

What can I use Self Service for?

  • To see how your Council Tax is calculated
  • Check payments you have made
  • View balance(s) outstanding
  • Check current instalments due
  • See correspondence we have sent you 
  • Set up personal payment arrangements

 

Report a change

  • Apply for or cancel a Single Person Discount
  • Report a change of address  

 

Go paperless

  • Sign up for e-billing to swap your traditional paper for on-line billing, to find out more click here.

 

 

How to register on-line:

Click on "Register Now" and enter your email address, set a password, choose your security questions and answers. You will then receive an email with an activation link.

 

Using this link, select which services you would like to register for on Self Service; e.g. Council Tax, enter your council tax reference number (found on your council tax bill) and click on "Access Now".

 

 

Click here: to Register on-line

 

You can also watch a detailed video on how to register by clicking here

 

 

Frequently asked questions

 

Please click the link below to answer some general questions about self service.

 

Frequently asked questions (FAQs)

  • How do I register for self-service?
  • What if I forget my Username?
  • What if I forget my Password?
  • What if I forget the answer to my security question?
  • What do I do if I have a problem on Self Service?

 

If you think someone else may know these details, tell us straight away.

 

More information

 

If you have any queries about self-service, please email selfservice@sstaffs.gov.uk or

call 01902 696664 during office hours 8:45 to 5:00, Monday to Friday.

 

Contacts

 

Council Tax Enquiries Revenues & Benefits
Telephone: (01902) 696664 South Staffordshire Council
Fax: (01902) 696630 Wolverhampton Road
Email: taxation@sstaffs.gov.uk Codsall
  South Staffordshire
  WV8 1PX

 

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