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Useful contact information

 

We are interested to know of any improvements that could be made to our service.  If you have any comments please complete the attached Customer Feedback Survey and E-mail it to benefits@sstaffs.gov.uk

 

Word Document: Customer Feedback Survey (38.5 KB)

 

 

Listed below are telephone numbers & website addresses that you may find of assistance.
 
South Staffordshire Council Benefits Services Telephone Numbers              
Housing Benefit & Council Tax Support Enquiries   (01902) 696668  
 

 

Organisations Telephone Number                     
National Anti Fraud Hotline (0500) 658008
Department of Work and Pensions (Fraud) (0800) 854440
Benefits enquiry line (0800) 882200
Invalid Care Allowance (01253) 856123
Disability Benefits helpline (08457) 123456
Disability Benefits helpline (Text Phone) (08457)224433
Disability Living Allowance (08457) 123456
Disability Living Allowance (Form Completion Hot-Line) (0800) 881144
Attendance Allowance (08457) 123456
Pension Service helpline (08456) 060265
Pension Credits (0800) 991234
Child Benefit helpline (0845) 3021444
Child Benefit helpline (Text Phone) (0845) 3021474
Child Benefit department (0191) 2251494
Tax Credits (0845) 3003900
Working Age DWP application line (0800) 0556688
Rent Officer Services (01785) 814926
Valuation Office Agency (0845) 6021507

 

 

Local Housing Associations Telephone Number       
South Staffordshire Housing Association (0800) 0968690
Bromford Living (0845) 6050603
Focus Housing Association (01902) 429716
Midland Heart (0345) 6020540
Heantun Housing Association (01902) 571100
Jephson Housing Association (01384) 231237
Sanctuary Housing Association (01905) 338600

 

 

Local Citizens Advice Bureaus Telephone Number
Perton  (01902) 745667 
Wombourne  (01902) 897757 
Penkridge  (01785) 716767 
Cheslyn Hay  (01922) 413338 
Featherstone (01902) 897757
Codsall (01902) 843412

 

 

Local Social Services Offices    Telephone Number
Codsall  (01902) 434000 
Cannock  (01543) 510300 
Stafford  (01785) 276969

 

 

Charitable Organisations    Telephone Number        
Shelter Housing & Homelessness Charity 0808 8004444

 

Other useful websites:

 

 
 
 

 

 
 
 
 
 
 
 
 
 
 
Purple Pages
 
 
 

 

If you feel you have received a good service we would be pleased to hear from you.  However, if you are not happy with the service you have been provided, please contact Tracey Richards on telephone (01902) 696622 or e-mail t.richards@asstaffs.gov.uk to discuss any issues you may have.  After contacting us if you still feel that your enquiry has not been dealt with appropriately and wish to make a formal complaint, please click on this link Complaints about the Council.

 
 

Contacts

 
Housing Benefit & Council Tax Support Enquiries     Revenues & Benefits                      
Telephone: (01902) 696668 South Staffordshire Council
Fax: (01902) 696630 Wolverhampton Road
Email: benefits@sstaffs.gov.uk Codsall
  South Staffordshire
  WV8 1PX
 
 
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