When a Housing
Benefit overpayment occurs, we will look in to the reasons why
and decide if it is recoverable and who it should be
If your payments have been
made direct to a landlord, we may decide to recover the overpayment
from them. Alternatively,
Can the overpayment
It may be possible to reduce the amount we
have overpaid you if you provide proof of your correct
circumstances throughout the period of the
If we grant an award for the period you were
overpaid it is known as ‘underlying
entitlement’. If you do have an underlying
entitlement we will use this to reduce the overpayment.
N.B. Underlying entitlement
is not an award of housing benefit.
If you are still in receipt of
on-going Housing Benefit
We will make a
weekly deduction from this benefit, this is known as
a weekly reclaim.
The amount in which we decide to
recover each week may differ depending on the amount of
benefit you are in receipt of. This amount may be
negotiable, but any requests will need to be put in
writing. We cannot say this will be acceptable but we
will consider your request on an individual basis.
To avoid any future overpayments,
please inform us immediately if your circumstances
If you are no longer in receipt of
We will send you an invoice for the
amount of the overpayment.
You can then pay this back to us
What if I don't pay?
If you fail to make a
payment, we may ask the Department of Work and Pensions to
make deductions from any benefits which you may receive from
If you are not in receipt of any
other benefits, we may consider registering your
debt with the County Court.
This will enable us to gain
several different recovery options:
- We can ask your
employer to deduct the money out of your salary (attachment of
- We can take money
directly from any bank account.
- We can instruct
a collection agency to collect the debt on our
As well as being responsible
for repaying any additional costs that are incurred, your credit
rating may also be affected.
What if I cannot afford to
repay my overpayment?
If you cannot afford the
weekly deductions from your benefit, or the amount agreed on
your payment arrangement you need to contact our offices without
Please do not ignore any requests
for payments. We may be able to help you with your
payment arrangements based on your financial
|Housing Benefit & Council Tax Support
|Telephone: (01902) 696668
||South Staffordshire Council
|Fax: (01902) 696630
LGSL No: 71