How do I dispute a decision
regarding my Housing Benefit Claim?
If you feel that a decision made
in the assessment of your Housing Benefit claim is wrong you can
ask for that decision to be looked at again or for a more in-depth
explanation of the assessment.
Please can I have an explanation of my Housing
You can write to us requesting a
more detailed explanation of your decision at anytime. We will then
write back to you explaining our actions in more detail and giving
an explanation of how and why we have come to the decision. If
after this explanation you still do not agree with our
decision, you can ask for a reconsideration of our decision.
Please reconsider my Housing
You have the right to ask us to reconsider our original
decision, however this must be done in writing and must be signed
by the person who is affected by the decision. This should be
done within one calendar month from the date
of the decision.
You should state in your letter which decision you do not
agree with, giving the reasons why you think the decision
is wrong. We will then write to you to inform you if we
have changed our original decision and provide you with an
explanation regarding our decision. You then
have one calendar month to appeal against the
How do I Appeal against a Housing Benefit
This must be in writing and
be signed by the person who is affected by the decision. This
appeal must be made within one calendar month
of your benefit notification or reconsideration letter. You must
state what you are appealing against, giving the reasons why
you think the decision is wrong. If we have not already done
so we will reconsider our decision.
If we are unable to alter our
decision we will prepare your case for an Independent Tribunal.
These are administered by the Tribunal Service. We will
send both you and the Tribunal Service a copy of our response. You
can choose an oral or paper based hearing. The tribunal
(normally one legally qualified person) will then make a decision
on your appeal.
Alternatively, you can contact
the Tribunal Service directly on (0845) 4083500 or by
If you would like any independent
advice regarding our decisions, you can contact your local Citizens Advice Bureau
There are no costs associated
with appealing against a decision for Housing
|Housing Benefit & Council Tax
|Telephone: (01902) 696668
||South Staffordshire Council
|Fax: (01902) 696630
LGSL No: 72